Privacy & Policy

Here at Fraikin, we aim to be transparent about what information or data we collect from our customers in connection with the use of our website (www.fraikin.sa) Or when you interact with us for services. We want individuals to be informed about what Fraikin does with their information. So, please read this privacy policy page to know more about Fraikin & how we handle customers’ personal data.

We may change the privacy policy from time to time if necessary and notify you by revising the policy. Please check out this page when you access our services to keep up to date about our information practices & choices available to you.

If you express interest in financing truck rental reservations, we collect your data that personally identifiers and contact information such as name, address, email address, and mobile number through an inquiry form or customer forms.

We use this data to process your rental reservations and respond to your inquiries, and provide relevant offers which might be of interest. Also, we process the details you have given to us to manage our business relationship. Moreover, this data is necessary in order to manage & execute our agreement, in the following cases-

• To make contact with you through telephone, push notification, or email  
• To provide vehicle solutions & maintenance services 
• To send booking confirmation & invoices
• To notify any changes to our Fraikin services
• Better understand our customer preferences

We keep your data until the duration of our relationship ends. We ensure to handle your personal data with utmost care and accountable manner. If your information is no longer necessary to retain, we will delete it.

The security of your personal data is most important to us. We take reasonable steps to protect your information from unauthorized use or access by third parties. If you suspect any security breach or unauthorized use of your personal information, please notify our customer service as soon as possible. Fraikin ensures that your personal data will be processed fairly, lawfully, and in a transparent manner.

We use cookies to provide you with useful information to remember your previous rentals & your vehicle preferences. Therefore, it makes our services more convenient & efficient. Our website uses cookies optimized with the user in mind.

Furthermore, if you’ve any queries or requests in connection with these privacy policies, please address your enquiries to us or contact us.